Contact Us
We’re here to support you on your journey toward wellbeing. Whether you have questions about our services, want to book an appointment, or simply want to learn more, please don’t hesitate to get in touch.
We'd love to hear from you
Emergency Contacts
If you or someone you know needs urgent help, support is available right now. The services listed here include mental health assistance, family violence support, and child protection teams throughout Victoria. They can help whether your concern is for yourself, a friend or family member, or a child in need.
000 – 24-hour service
SES (State Emergency Service) – 132 500 (24-hour assistance for flood, storm, and other natural disaster emergencies)
Parent Line – 13 22 89 (8 am–midnight, 7 days/week)
Nurse on Call – 1300 606 024 (24 hours)
Kids Helpline – 1800 55 1800 (24 hours)
Lifeline – 13 11 14 (24 hours)
Maternal Health Line – 13 22 29 (24 hours)
Headspace (12–25 yrs) – 1800 650 890 (24 hours)
Beyond Blue – 1300 22 4636 (24 hours)
13YARN (for Aboriginal and Torres Strait Islander support) – 13 92 76 (24 hours)
Suicide Callback Service – 1300 659 467 (24/7 suicide support)
Rainbow Door – 1800 729 367 (10 am–5 pm, daily)
Grief Line – 1300 845 745 (8 am–8 pm AEDT/AEST, 7 days a week)
Safe Steps Family Violence Response Centre – 1800 015 188 (24 hours)
Orange Door – Visit orangedoor.vic.gov.au for your local office (Mon–Fri, 9 am–5 pm)
Your General Practitioner (GP) – Contact for mental health plan support
Doctors on Call – 13 74 25 (Mon–Fri: 6 pm–8 am; Sat: noon–midnight; Sun: 24 hours)
Child Protection Unit (by region):
North Division – 1300 598 521 (Banyule, Buloke, Darebin, Campaspe, Central Goldfields, Gannawarra, Greater Bendigo, Hume, Loddon, Macedon Ranges, Mildura, Moreland, Mount Alexander, Nillumbik, Swan Hill, Whittlesea, Yarra)
South Division – 1300 555 526 (Bass Coast, Baw Baw, Bayside, Cardinia, Casey, East Gippsland, Frankston, Glen Eira, Greater Dandenong, Kingston, Latrobe, Mornington Peninsula, Port Phillip, South Gippsland, Stonnington, Wellington)
East Division – 1300 360 452 (Alpine, Benalla, Boroondara, Greater Shepparton, Indigo, Knox, Manningham, Mansfield, Maroondah, Mitchell, Moira, Monash, Murrindindi, Strathbogie, Towong, Wangaratta, Whitehorse, Wodonga, Yarra Ranges)
West Division – 1300 360 462 (Ararat, Ballarat, Brimbank, Colac-Otway, Corangamite, Glenelg, Golden Plains, Greater Geelong, Hepburn, Hobsons Bay, Hindmarsh, Horsham, Maribyrnong, Moorabool, Moyne, Melbourne, Melton, Moonee Valley, Northern Grampians, Pyrenees, Queenscliff, Southern Grampians, Warrnambool, West Wimmera, Yarriambiack)
Child Protection – After Hours – 13 12 78 (5 pm–9 am weekdays; 24hrs weekends & public holidays)
Central East (Manningham, Monash-Waverley East/West, Whitehorse-Box Hill, Whitehorse-Nunawading West) – 1300 721 927 (8 am–10 pm daily)
Dandenong (Greater Dandenong, Casey, Cardinia, Frankston-East) – 1300 369 012 (24 hours)
Inner South East (Port Phillip, Stonnington, Glen Eira-Caulfield) – 1300 363 746 (24 hours)
Inner Urban East (Yarra, Boroondara) – 1300 558 862 (24 hours)
Inner West (Moonee Valley, Melbourne) – 1300 874 243 (24 hours)
Middle West (Melton, Brimbank) – 1300 874 243 (24 hours)
Middle South (Bayside, Kingston) – 1300 369 012 (24 hours)
North East (Nillumbik, Banyule) – 1300 859 789 (24 hours)
North West (Hume, Moreland) – 1300 874 243 (24 hours)
Northern (Whittlesea, Darebin) – 1300 874 243 (24 hours)
Outer East (Maroondah, Knox, Yarra Ranges, Whitehorse-Nunawading East) – 1300 721 927 (24 hours)
Peninsula (Mornington Peninsula, French Island, Kingston-South, Frankston-West) – 1300 792 977 (24 hours)
South West (Wyndham, Hobsons Bay, Maribyrnong) – 1300 657 259 (24 hours)